Complaint against Google for its registration process – ICT news

Several European consumer associations have filed a complaint against the system used by Google for registrations, which would unnecessarily complicate the strengthening of privacy settings.

This is announced by the federation of European consumer associations BEUC. The complaint was lodged by the French consumer association, but similar organizations in the Czech Republic, Norway, Slovenia, the Netherlands, Denmark and Sweden have taken their grievances to local data protection authorities. The German Consumer Association has meanwhile sent a letter to Google.

These grievances relate to Google’s registration process, which would make it as difficult as possible to choose options that prevent little or no data from being shared. “The language used by Google at each stage of the registration process is unclear, incomplete and misleading,” says BEUC. “Also, Google presents the more privacy-friendly options as downsides.”

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According to Google, the user can choose from several options when signing up for an account. However, consumer associations believe that a “user trap” is behind all this. If someone registers and wants to manually adjust their settings (to make them stricter), they will have to go through several steps. The “express personalization” option, on the other hand, activates everything with one click, which gives Google – the world’s largest advertising agency – access to more data to link ads to. BEUC points out that there is no similar “deactivate all” button.

This is not the first time that Google has been slapped on the wrist for its handling of user data. The company has already been fined some eight billion euros by EU regulators and two different competition cases are pending against Google within the EU. According to BEUC, the company has also not made any adjustments to complaints that have been going on for four years. It is for this reason that the association now wants to increase the pressure.

This is announced by the federation of European consumer associations BEUC. The complaint was lodged by the French consumer association, but similar organizations in the Czech Republic, Norway, Slovenia, the Netherlands, Denmark and Sweden have taken their grievances to local data protection authorities. The German Consumer Association has meanwhile sent a letter to Google. These grievances relate to Google’s registration process, which would make it as difficult as possible to choose options that prevent little or no data from being shared. “The language used by Google at each stage of the registration process is unclear, incomplete and misleading,” says BEUC. “Additionally, Google presents the most privacy-friendly options as downsides.” According to Google, the user can choose from several options when signing up for an account. However, consumer associations believe that a “user trap” is behind all this. If someone registers and wants to manually adjust their settings (to make them stricter), they will have to go through several steps. The “express personalization” option, on the other hand, activates everything with one click, which gives Google – the world’s largest advertising agency – access to more data to link ads to. BEUC points out that there is no similar “deactivate all” button. This is not the first time that Google has been slapped on the wrist for its handling of user data. The company has already been fined some eight billion euros by EU regulators and two different competition cases are pending against Google within the EU. According to BEUC, the company has also not made any adjustments to complaints that have been going on for four years. It is for this reason that the association now wants to increase the pressure.

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